HOW IT WORKS

At Koi Select online, our focus is primarily on facilitating fish purchases and offering a selection of food products, with plans to expand our range in the future. We’ve streamlined our shipping process to offer you maximum flexibility.

You have the option to either collect your purchases in person or have your koi and products shipped directly to you. Please note that fish are always shipped to the nearest main South African Airport, while products are sent via road courier and typically arrive within 2-3 business days. It’s important to mention that our shipping services are currently available within South Africa only – we do not offer international shipping.

When it comes to live fish, we want to ensure the utmost care and health. Therefore, we do not accept returns on livestock. Rest assured, we’ve taken the necessary precautions, including quarantine measures, to ensure your fish are shipped in optimal condition.

NB – Once the fish arrives in good health, the responsibility shifts entirely to you to implement your own quarantine protocol and seamlessly integrate them into your pond. We will not be responsible for any deaths that occur while koi are in your care either to the purchased koi or to any of your existing koi. We advise you to always quarantine and not introduce new fish directly. Fish health and safety is your responsibility.

When purchasing on this site you are agreeing to the terms and conditions detailed on the site.

If you’d like to stay updated on our latest koi sales, feel free to reach out to me directly via WhatsApp at 0822900429, and I’ll be happy to add you to our WhatsApp sales list.